Fellbet Terms and Conditions for Philippine Players

1. Acceptance of These Terms

By creating an account, accessing a game, depositing funds, accepting a promotion, placing a wager, or using any other Fellbet service, you confirm that you have read and accepted these Terms and Conditions. This agreement applies to the Fellbet website, player wallet, sportsbook, casino games, promotions, support channels, and related account functions.

If you do not agree with any part of these Terms and Conditions, you should not register or continue using Fellbet. Existing players who disagree with an updated term should stop using the account and request withdrawal of any valid remaining balance, subject to verification, settlement, and security requirements.

These terms work together with the Fellbet Privacy Policy, Responsible Gaming information, specific promotion rules, game rules, market rules, and any notice shown during a transaction. If a promotion or betting market has additional conditions, those specific conditions apply to that promotion or market together with this agreement.

2. Eligibility and Legal Responsibility

You may register with Fellbet only if you are at least 18 years old and have the legal capacity to enter an agreement. You are responsible for confirming that online betting and gaming are permitted for you under the rules that apply to your location and personal circumstances. Access to the website does not automatically mean participation is lawful for every person or in every place.

Fellbet may request documents or electronic checks to confirm your age, identity, address, source of funds, payment ownership, or other information required for security and compliance. Acceptable information must be current, complete, genuine, and readable. A Fellbet account may be restricted while checks are pending or when submitted details cannot be confirmed.

• You must not register on behalf of another person.
• You must not allow a minor to access your Fellbet account or device while logged in.
• You must not use Fellbet where participation is prohibited or restricted.
• You must provide accurate information and update it when your details change.
• You must not hide your location or identity to avoid an eligibility control.

Any winnings connected to an ineligible, underage, fraudulent, or unlawfully operated account may be withheld or voided where permitted. Fellbet may return legitimate deposited funds after deducting completed withdrawals, chargebacks, payment reversals, or other amounts properly owed.

3. Registration and Account Management

A Fellbet account is personal to the registered player. Unless Fellbet gives written approval for a specific reason, each player may open and use only one account. Duplicate registrations, linked accounts, bonus accounts, accounts created with altered details, and accounts operated for another person may be closed or combined after review.

You must choose a secure password and keep your login credentials private. Do not share your password, one-time code, device access, or wallet authentication with anyone. Activity completed through valid account credentials may be treated as authorised until Fellbet receives and processes a security report. Contact support promptly if you suspect unauthorised access.

Fellbet may require you to verify an email address, phone number, payment account, or identity document before allowing particular features. Verification may also be requested after unusual account activity, a significant change in transaction pattern, a payment dispute, or a withdrawal request.

Information You Must Keep Current

• Your legal name and date of birth;
• Your active mobile number and account contact details;
• Your residential information when requested for verification;
• Your GCash, Maya, bank, or card ownership details; and
• Any other information reasonably required to protect the Fellbet account.

You may not sell, lend, rent, trade, or transfer a Fellbet account. Funds and benefits cannot be moved between unrelated player accounts unless the platform expressly provides an approved feature. Attempts to bypass this rule may lead to review, restrictions, or closure.

4. Deposits, Balances, and Payment Methods

Fellbet accepts supported payment methods shown in the cashier at the time of your transaction. Available Philippine options may include GCash, Maya, GrabPay, Coins.ph, InstaPay or PESONet bank transfer, BDO, BPI, UnionBank, Visa, and Mastercard. Availability, limits, processing times, and verification steps can vary by method.

Deposits must be made with funds that legally belong to you and through a wallet, bank account, or card that you are authorised to use. Third-party deposits may be rejected, returned, or held for review. Fellbet is not responsible for fees charged independently by a bank, card issuer, e-wallet, internet provider, or payment processor.

Your displayed Fellbet balance may include separate cash and bonus amounts. Bonus credit may be subject to wagering requirements, game contribution rules, time limits, maximum-bet conditions, or withdrawal restrictions. A displayed balance is not necessarily withdrawable until all pending bets, verification requirements, and applicable bonus rules are resolved.

Fellbet does not operate as a bank. Player balances do not earn interest and must not be used primarily for storing or transferring money. A deposit should be made for genuine gaming or betting activity within your chosen entertainment budget.

5. Withdrawals and Verification

Withdrawal requests are processed to an eligible payment method registered in the player's name. Where practical, Fellbet may require funds to return through the same channel used for deposit. If that method is unavailable, a verified alternative may be requested.

Before approving a withdrawal, Fellbet may confirm identity, payment ownership, age, account history, bonus compliance, source of funds, and any security concern. Additional review does not automatically mean wrongdoing has occurred. It is a standard measure used to protect players and prevent fraud, chargebacks, and unauthorised transactions.

You are responsible for entering the correct GCash number, Maya account, bank details, or other receiving information. Fellbet may not be able to recover funds sent to incorrect details supplied and confirmed by the player. Review all information carefully before submitting the request.

• Pending wagers must be settled before the related funds become available.
• Active bonus requirements may limit the amount that can be withdrawn.
• Withdrawals may be paused while required documents remain outstanding.
• Transaction limits may apply according to the selected payment method.
• Fellbet may offset a valid debt, reversed payment, or duplicate credit against the available balance.

6. Bonuses, Promotions, and Rewards

Fellbet may offer registration rewards, deposit bonuses, free bets, cashback, rebates, tournaments, or other promotions. Participation is optional. Each offer may have its own eligibility criteria, minimum deposit, wagering requirement, qualifying game list, expiry date, maximum stake, maximum conversion, and withdrawal condition.

Read the promotion details before opting in. Accepting a Fellbet bonus confirms your agreement to the specific rules shown with that offer. If promotion rules conflict with a general provision in this agreement, the specific promotion rule normally controls the promotion itself.

Promotion abuse includes opening duplicate accounts, coordinating with another player, using low-risk or opposite wagers to manufacture turnover, exploiting an obvious technical error, cycling funds without genuine play, or changing payment details to claim an offer more than once. Fellbet may remove a bonus, void promotional winnings, restrict future offers, or close accounts involved in confirmed abuse.

A cancelled or expired bonus may remove associated bonus credit and winnings as stated in the offer. Players should check progress and expiry information in their Fellbet account rather than assuming that all wagers contribute equally.

7. Sports Betting Rules

A sports wager becomes valid only when Fellbet accepts it and records a confirmation in the player's bet history. Merely selecting odds or adding a pick to the bet slip does not guarantee acceptance. Odds can change before confirmation, particularly during live NBA, basketball, volleyball, or virtual sports markets.

Fellbet settles wagers using the official result and the rules displayed for the relevant market. Overtime, extra periods, abandoned matches, postponed events, player participation, dead heats, venue changes, and statistical corrections may be handled differently depending on the market. Review the applicable market description before betting.

If an event is postponed or abandoned, Fellbet may void affected bets, keep them active for a stated rescheduled period, or settle completed markets where an outcome has already been determined. Parlays continue at recalculated odds when a void selection is removed, provided at least one valid selection remains and the applicable rules allow it.

Cash-out, if offered, is not guaranteed for every bet or at every moment. The value can change or disappear according to odds, game status, technical availability, and trading decisions. A cash-out is complete only after Fellbet confirms the transaction.

8. Casino, Slot, Card, and Fishing Game Rules

Casino games, JILI Slots, Pusoy, and Fishing Games on Fellbet operate according to the rules, paytables, return information, and controls shown within each game. Players should review these details before staking real money. Outcomes generated by a certified random system are independent and cannot be predicted from previous rounds.

A game round is considered complete when the result is recorded by the game system. If a connection drops, do not immediately repeat the wager. Reopen the game or check the Fellbet transaction history first. A completed round remains valid even if the animation was not displayed on the player's device.

Where a round is genuinely incomplete, Fellbet and the relevant game record may determine whether the stake should be returned or the round resumed. Screen recordings and screenshots can help explain an issue, but the secure server record remains the primary basis for settlement.

Players must not use bots, scripts, automated play tools, altered software, prohibited devices, data manipulation, or any method intended to interfere with normal gameplay. Fellbet may suspend affected games or accounts while suspected manipulation is investigated.

9. Errors, Incorrect Odds, and Technical Issues

Fellbet works to keep odds, game information, balances, and payments accurate. However, an obvious pricing error, duplicate credit, incorrect settlement, display issue, technical fault, or payment mistake may occasionally occur. Players may not knowingly take advantage of such an error.

When an obvious error is confirmed, Fellbet may correct the balance, resettle the affected wager at the proper terms, void a transaction, or return the original stake as reasonably appropriate. An amount credited by mistake does not become the player's property simply because it appears in the account.

If you notice a possible error, stop using the affected funds and report the matter to Fellbet support. Continuing to wager or withdraw money known to have been credited incorrectly may result in account restriction and recovery of the amount.

Fellbet is not responsible for a player's weak internet connection, device failure, outdated browser, interrupted mobile data, or incorrect device settings. The platform may temporarily pause services for maintenance, security updates, provider issues, or events outside reasonable operational control.

10. Prohibited Conduct

Fellbet aims to provide a fair environment for every eligible player. The following conduct is prohibited and may lead to investigation, cancellation of affected transactions, removal of benefits, restriction, or account closure:

• Using false, stolen, incomplete, or misleading identity information;
• Accessing or operating another person's Fellbet account;
• Creating duplicate or linked accounts to claim promotions repeatedly;
• Using stolen funds, unauthorised payment methods, or fraudulent chargebacks;
• Colluding with other players or coordinating opposite wagers to guarantee a return;
• Manipulating software, game systems, odds feeds, payment processes, or security controls;
• Using automated tools, bots, scraping systems, or prohibited technical assistance;
• Threatening, abusing, or harassing Fellbet staff, providers, or other players;
• Using the platform for money laundering, unlawful transfers, or non-gaming financial activity; and
• Attempting to bypass responsible gaming controls, account restrictions, or self-exclusion.

Fellbet may preserve records and cooperate with payment providers or lawful authorities where required. Any review will consider available account, device, payment, gameplay, and communication records.

11. Suspension, Closure, and Dormant Accounts

You may stop using Fellbet at any time. Account closure remains subject to settlement of open bets, completion of verification, resolution of disputes, and payment of any valid remaining balance. A responsible gaming restriction or self-exclusion may apply immediately under the relevant control rules.

Fellbet may temporarily restrict or permanently close an account for eligibility concerns, security risks, suspected fraud, duplicate registration, abusive behaviour, prohibited conduct, unresolved verification, or a material breach of these Terms and Conditions. Where appropriate, Fellbet will review legitimate cash balances separately from bonuses, disputed credits, and affected winnings.

An account that remains unused for an extended period may be classified as dormant. Fellbet may contact the player, request updated verification, or apply any dormant-account process disclosed in advance and permitted by applicable requirements. Players should keep contact information current so important notices can be received.

12. Responsible Gaming

Fellbet provides betting and gaming for entertainment. No game, system, betting tip, or strategy guarantees profit. Only use money you can comfortably afford to lose after household expenses, bills, savings, and other obligations have been covered.

Players should set a clear spending limit before depositing, take regular breaks, avoid gambling while upset or under the influence, and never chase a previous loss by increasing stakes. Fellbet may provide deposit controls, cooling-off options, account restrictions, and self-exclusion tools to help players manage their activity.

If gaming stops feeling enjoyable, step away and review the information on the Responsible Gaming page. Fellbet may also intervene where account activity or player communication raises a serious wellbeing concern. Such action can include a temporary restriction while the situation is reviewed.

13. Privacy, Communications, and Security

Fellbet processes personal information for account administration, identity verification, transaction handling, fraud prevention, customer support, responsible gaming, legal compliance, and service improvement. Further details are provided in the Privacy Policy.

Service communications may include verification messages, payment notices, security alerts, changes to these terms, account decisions, and information about active transactions. Players are responsible for maintaining an accessible phone number and other current contact information.

Marketing preferences may be managed through the options made available by Fellbet. Essential account, legal, payment, and security notices may still be sent because they are necessary for operating the service safely.

Fellbet uses reasonable technical and organisational safeguards, but players also have a role in account security. Use a unique password, do not share one-time codes, log out on shared devices, and report suspicious activity promptly.

14. Intellectual Property and Platform Use

The Fellbet name, logo, website design, written material, software presentation, graphics, and platform features are protected assets belonging to Fellbet or its authorised providers. Personal access does not transfer ownership or grant permission to reproduce, sell, republish, modify, or commercially exploit these materials.

You may use Fellbet only for lawful personal entertainment. You must not copy the interface, frame the website, interfere with normal traffic, attempt unauthorised access, reverse engineer platform components, or present yourself as an official Fellbet representative.

Game names, team names, competition names, and provider materials may belong to their respective owners. Their appearance identifies available content and does not transfer any intellectual property rights to the player.

15. Limitation of Responsibility

Fellbet will provide the platform with reasonable care but does not promise that every feature will always be uninterrupted, error-free, or available on every device. Services can be affected by maintenance, internet outages, third-party game providers, payment networks, sports data feeds, regulatory requirements, and events beyond reasonable control.

To the extent permitted by applicable rules, Fellbet is not responsible for indirect or consequential loss arising from a player's betting decisions, failure to maintain device security, use of incorrect payment details, internet interruption, or reliance on unofficial information. Nothing in these terms excludes a responsibility that cannot lawfully be excluded.

Players remain solely responsible for deciding whether to place a bet, how much to stake, and when to stop. Statistics, scores, form guides, or promotional content shown by Fellbet are informational and do not guarantee an outcome.

16. Complaints and Disputed Transactions

If you believe a Fellbet bet, game round, payment, promotion, or account decision is incorrect, contact support as soon as reasonably possible. Include the relevant transaction reference, date, amount, game or event, and a clear description of the concern. Do not include passwords or one-time codes.

Fellbet will review available server records, payment confirmations, provider data, account history, and applicable rules. Complex matters may require information from a bank, e-wallet, sports data supplier, or game provider and can therefore take longer than a routine account query.

During a review, remain polite and avoid submitting repeated conflicting requests. Fellbet will communicate the result using the account's registered contact channel. Records maintained by the platform and its authorised providers will be considered in resolving the matter, subject to any rights available under applicable law.

17. Changes to These Terms

Fellbet may update these Terms and Conditions to reflect new services, operational improvements, payment changes, security needs, responsible gaming measures, legal requirements, or corrected wording. The updated version will show a revised effective date.

Material changes may be communicated through the website or registered account details. Continuing to use Fellbet after an update becomes effective confirms acceptance of the revised agreement. If you do not accept a change, stop using the service and contact support regarding account closure and any eligible balance.

Players should review this page periodically and save a personal copy when making important account decisions. The current version published by Fellbet replaces earlier versions from its effective date.

18. Contact and Final Provisions

Questions about these Fellbet Terms and Conditions may be sent to support@fellbet.best. Include your registered account details needed to identify the issue, but never send your password, complete card information, or one-time verification code.

If one provision of this agreement is found unenforceable, the remaining provisions continue to apply. A delay by Fellbet in enforcing a term does not permanently waive that term. Headings are included for easier reading and do not change the meaning of the agreement.

These Terms and Conditions form the general agreement between the player and Fellbet concerning use of the platform, together with incorporated policies and specific rules. By registering and continuing to play, you confirm that you understand the risks, meet the eligibility requirements, and accept responsibility for your decisions.